Skip to content

Merren

Get Your Guide to Creating High-Response WhatsApp Surveys ! CLICK HERE

Merren logo
  • Why Merren
  • Software

    PLATFORM

    AI Survey Builder
    CX Feedback Platform
    Surveys for MoEngage

    CHANNELS

    WhatsApp Surveys
    Facebook Messenger Surveys
    Email Surveys
    Web Chatbot Surveys
    SMS Surveys
    Audio Surveys

    CX METRICS

    Net Promoter Score® (NPS)
    Customer Satisfaction Score (CSAT)
    Customer Effort Score (CES)

    PLATFORM

    AI Survey Builder
    CX Feedback Platform
    Surveys for MoEngage

    CHANNELS

    WhatsApp Surveys
    Facebook Messenger Surveys
    Email Surveys
    Web Chatbot Surveys
    SMS Surveys

    CX METRICS

    Net Promoter Score® (NPS)
    Customer Satisfaction Score (CSAT)
    Customer Effort Score (CES)
  • Features

    TOP FEATURES

    Build Surveys
    Collect Feedback
    Reporting & Analytics
    Automate CX
    APIs & Integrations
    Close Feedback Loop

    COLLECT FEEDBACK

    Email
    WhatsApp
    Facebook Messenger

    TOP FEATURES

    Build Surveys
    Collect Feedback
    Reporting & Analytics
    Automate CX
    APIs & Integrations
    Close Feedback Loop

    COLLECT FEEDBACK

    Email
    WhatsApp
    Facebook Messenger
  • Solutions

    INDUSTRIES

    Automotive
    Financial
    Healthcare
    E-Commerce
    Restaurants
    Educations

    USE CASES

    Customer Journey Mapping
    Transactional NPS/CSAT

    RESOURCES

    Blogs
    Case Studies
    Support
    FAQs
    Guides
    Sample Size Calculator
    NPS Calculator
    Ask

    PODCAST

    Sumit Saxena, a market research veteran invites CX industry professionals on The CX Files Podcast by Merren.

    Sumit Saxena is a customer research buff and marketing veteran. The CX files welcomes all CX professionals to share their stories, experiences and insights. Our guests will talk to customer experience, support, feedback and how to help organisations scale in this department. Stay tuned! Visit www.merren.io today!

    Listen Now
    Videos

    INDUSTRIES

    Automotive
    Financial
    Healthcare
    E-Commerce
    Restaurants
    Educations

    USE CASES

    Customer Journey Mapping
    Transactional NPS/CSAT

    RESOURCES

    Blogs
    Case Studies
    Support
    FAQs
    Guides
    Sample Size Calculator
    NPS Calculator
    Ask

    PODCAST

    Sumit Saxena, a market research veteran invites CX industry professionals on The CX Files Podcast by Merren.

    Sumit Saxena is a customer research buff and marketing veteran. The CX files welcomes all CX professionals to share their stories, experiences and insights. Our guests will talk to customer experience, support, feedback and how to help organisations scale in this department. Stay tuned! Visit www.merren.io today!

    Listen Now
  • Templates
    Automotive
    Healthcare & Pharmaceuticals
    Consumer Goods
    Retail
    Banking & Financial Services
    Insurance
    Real Estate
    Education
    Media & Entertainment
    Food & Beverage
    Travel & Hospitality
    Apparel & Fashion
    Marketplaces
    Beauty & Personal Care
    Agriculture
    EdTech
    SaaS
    Healthtech
    • See all templates
    See all templates
  • Pricing
Merren logo
Get Started
Read more about the article 14 Best Net Promoter Score Software & Tools to Collect Customer Feedback
  • Post author:Sumit Saxena
  • Post published:March 1, 2024
  • Reading time:20 mins read

14 Best Net Promoter Score Software & Tools to Collect Customer Feedback

Improve Brand Advocacy with Our Net Promoter Score Survey Join For Free Create Responsive and Interactive NPS Survey On Merren Try it here Get 10x More…

Continue Reading14 Best Net Promoter Score Software & Tools to Collect Customer Feedback
Read more about the article What is the Difference Between Customer Service vs Customer Experience?
  • Post author:Ipsha Barooah
  • Post published:February 26, 2024
  • Reading time:10 mins read

What is the Difference Between Customer Service vs Customer Experience?

Customer service and customer experience together make up memorable  experiences for people. Both the terms are used interchangeably but they have different functions and meanings. A…

Continue ReadingWhat is the Difference Between Customer Service vs Customer Experience?
Read more about the article Website Feedback Tool: Maximize Conversion and Conversations
  • Post author:Sumit Saxena
  • Post published:February 15, 2024
  • Reading time:9 mins read

Website Feedback Tool: Maximize Conversion and Conversations

A website is a great way to showcase what your brand stands for. However, websites get digital footfall from your potential customers. A website feedback tool…

Continue ReadingWebsite Feedback Tool: Maximize Conversion and Conversations
Read more about the article Top 10 Online Survey Tools to Use in 2025
  • Post author:Sumit Saxena
  • Post published:February 15, 2024
  • Reading time:19 mins read

Top 10 Online Survey Tools to Use in 2025

Customer experience is an important KPI in your business. It goes beyond selling a product or a service. People expect a memorable experience right from their…

Continue ReadingTop 10 Online Survey Tools to Use in 2025
Read more about the article Transform Customer Experience with Voice of Customer Dashboard
  • Post author:Sumit Saxena
  • Post published:February 14, 2024
  • Reading time:12 mins read

Transform Customer Experience with Voice of Customer Dashboard

Voice of customer of VOC is an integral part of customer experience CX teams. It dictates customer satisfaction, their needs, wants, expectations and preferences from the…

Continue ReadingTransform Customer Experience with Voice of Customer Dashboard
Read more about the article Maximize CX With Customer Sentiment Dashboard
  • Post author:Sumit Saxena
  • Post published:February 14, 2024
  • Reading time:9 mins read

Maximize CX With Customer Sentiment Dashboard

There are various ways to capture what people discuss about your business. This usually happens both online and offline. People converse over social media platforms, on…

Continue ReadingMaximize CX With Customer Sentiment Dashboard
Read more about the article 7 KPIs to Track on Your Customer Experience Dashboard
  • Post author:Sumit Saxena
  • Post published:February 14, 2024
  • Reading time:11 mins read

7 KPIs to Track on Your Customer Experience Dashboard

People are browsing your website via multiple platforms. They come in from various internet references. The question is, how do you track this metric? It is…

Continue Reading7 KPIs to Track on Your Customer Experience Dashboard
Read more about the article Net Promoter Score Dashboard: Simplify Customer Loyalty
  • Post author:Sumit Saxena
  • Post published:February 14, 2024
  • Reading time:11 mins read

Net Promoter Score Dashboard: Simplify Customer Loyalty

Building and maintaining a loyal customer base is essential for long-term growth and profitability. One of the most effective tools for measuring and tracking customer loyalty…

Continue ReadingNet Promoter Score Dashboard: Simplify Customer Loyalty
Read more about the article How to Measure Customer Health Score for Your Business?
  • Post author:Sumit Saxena
  • Post published:February 12, 2024
  • Reading time:8 mins read

How to Measure Customer Health Score for Your Business?

Customer health score will indicate when a customer will fall off the customer retention scale. It defines the “health” of a buyer in the business ecosystem.…

Continue ReadingHow to Measure Customer Health Score for Your Business?
Read more about the article What is Customer Experience in Healthcare?
  • Post author:Sumit Saxena
  • Post published:December 18, 2023
  • Reading time:7 mins read

What is Customer Experience in Healthcare?

Customize Surveys. Collect Feedback. Supercharge Your Customer Experience Join For Free Get 10x More Survey Responses Over The Industry Standard Free Sign Up Customer experience in…

Continue ReadingWhat is Customer Experience in Healthcare?
  • 1
  • 2
  • Go to the next page
default-logo

Merren is a consumer survey solution that uses popular messaging apps that customers are already comfortable with, to run fully-automated surveys that get live-time feedback. Because real feedback = high-value solutions that drive your growth

Twitter Facebook-f
  • Privacy Policy
  • Terms of Services

Quick links

  • Home
  • Why Merrren
  • Book a Demo
  • FAQs
  • Connect

Comparisons

  • Merren Vs Surveysensum
  • Merren Vs Surveymonkey
  • Merren Vs Qualtrics
  • Merren Vs Medallia
  • Merren Vs Inmoment
  • Merren Vs Google Forms
  • Merren Vs Nicereply
  • Merren Vs Delighted
  • View All

Find us at office

USA Office :
10900 Research Blvd, Ste 160C PMB 1373, Austin, TX, 78759, USA

Mumbai Office :
Phoenix Marketcity, Phoenix Paragon Plaza, 4B19, Kamani, Kurla West, Kurla, Mumbai – 400050

Pune Office :
S no 47, Pune – Satara Rd near bhapkar petrol pump, Adinath Society, Bibwewadi, Pune – 411009

  • +1 (878) 788 7688 / +91 9873310102
  • [email protected]
default-logo

Merren is a consumer survey solution that uses popular messaging apps that customers are already comfortable with, to run fully-automated surveys that get live-time feedback. Because real feedback = high-value solutions that drive your growth

Twitter Facebook-f
  • Privacy Policy
  • Terms of Services

Quick links

  • Home
  • Why Merrren
  • Book a Demo
  • FAQs
  • Connect

Comparisons

  • Merren Vs Surveysensum
  • Merren Vs Surveymonkey
  • Merren Vs Qualtrics
  • Merren Vs Medallia
  • Merren Vs Inmoment
  • Merren Vs Google Forms
  • Merren Vs Nicereply
  • Merren Vs Delighted
  • View All

Find us at office

USA Office :
10900 Research Blvd, Ste 160C PMB 1373, Austin, TX, 78759, USA

Mumbai Office :
Phoenix Marketcity, Phoenix Paragon Plaza, 4B19, Kamani, Kurla West, Kurla, Mumbai – 400050

Pune Office :
S no 47, Pune – Satara Rd near bhapkar petrol pump, Adinath Society, Bibwewadi, Pune – 411009

  • +1 (878) 788 7688 / +91 9873310102
  • [email protected]

©Merren 2025. All rights reserved