DEPLOY SURVEYS AND CAPTURE GENUINE FEEDBACK ACROSS PLATFORMS
Using Merren’s omni channel platform strategy, marketing professionals can share customer and buyer feedback across interactive channels. This includes Facebook messenger, AMP emails, web based chatbots, SMS and WhatsApp messenger.
DEPLOY SURVEYS AND CAPTURE GENUINE FEEDBACK ACROSS PLATFORMS
Using Merren’s omni channel platform strategy, marketing professionals can share customer and buyer feedback across interactive channels. This includes Facebook messenger, AMP emails, web based chatbots, SMS and WhatsApp messenger.
100,000+ RESPONDENTS | 70+ LANGUAGES | 100+ MAJOR BRANDS | 8 INDUSTRIES | 7 SURVEY CHANNELS
Interactive, Conversational And Superfast
- Bring more response rate with our survey templates that are conversational in nature.
- Seek feedback in multimedia formats- videos, audios or voice notes- you name it.
- Edit, customize and personalize questions according to your target audience.
- Choose from a range of hundreds of questions that will be relevant to your respondents.
- Choose from over 70+ languages and reach out to customers from across the globe.
- Mark questions as mandatory to ensure you get the responses you need.
Create Surveys In Responsive Format For Every Respondent
- Drag and drop questionnaires from our all extensive survey templates.
- Create conversational questions that bring a high response rate.
- Create questions according to your market research goals.
- Choose from CSAT, NPS, CES, LIKERT, OPEN ENDED or MULTIMEDIA responses – we got you covered.
- Conduct demo testing and preview surveys on any platform before the final launch.
High Response Rate Needs Real Time Analytics
- Collect real time feedback from customers and view it on the Merren dashboard.
- Word cloud segregation and sentiment analysis done for a faster insight.
- Segregate survey responses based on demographics and other filters of your choice.
- Download individual surveys for an in-depth analysis along with its multimedia content.
- View trends and patterns of your customers on our informative charts.
Interactive, Conversational And Superfast
- Bring more response rate with our survey templates that are conversational in nature.
- Seek feedback in multimedia formats- videos, audios or voice notes- you name it.
- Edit, customize and personalize questions according to your target audience.
- Choose from a range of hundreds of questions that will be relevant to your respondents.
- Choose from over 70+ languages and reach out to customers from across the globe.
- Mark questions as mandatory to ensure you get the responses you need.
Create Surveys In Responsive Format For Every Respondent
- Drag and drop questionnaires from our all extensive survey templates.
- Create conversational questions that bring a high response rate.
- Create questions according to your market research goals.
- Choose from CSAT, NPS, CES, LIKERT, OPEN ENDED or MULTIMEDIA responses – we got you covered.
- Conduct demo testing and preview surveys on any platform before the final launch.
High Response Rate Needs Real Time Analytics
- Collect real time feedback from customers and view it on the Merren dashboard.
- Word cloud segregation and sentiment analysis done for a faster insight.
- Segregate survey responses based on demographics and other filters of your choice.
- Download individual surveys for an in-depth analysis along with its multimedia content.
- View trends and patterns of your customers on our informative charts.