Modern Customer Feedback & Experience Mapping Tool for the E-commerce Industry
How would a seller find out if a product has made its first impact on their buyers? By seeking instant feedback with Merren’s new age tools.
A SUPERFAST CUSTOMER FEEDBACK TOOL THAT MAPS CUSTOMER SATISFACTION.
The ecommerce space is a competitive one. How can you make sure that you can scale your business? By focusing on capturing constant feedback from your buyers.
Create responsive surveys and understand the needs and preferences of your customers. Gather testimonials in multimedia format with Merren.
Surveys are routed through WhatsApp and Facebook Messenger, AMP emails and SMS.
GET INSTANT FEEDBACK FROM YOUR LOYAL CUSTOMERS AND ATTEND TO UNHAPPY BUYERS IMMEDIATELY. MERREN IS BUILT TO HELP YOU GROW.
Use Dynamic Platforms And Messenger Apps For A High Response Rate
Use dynamic and interactive platforms like WhatsApp, Facebook messenger and AMP emails to conduct superfast customer experience surveys. Pre-designed surveys for an instant launch.
Simple To Use Templates For A Conversational Survey
Use our pre-designed, error free question templates that reap greater response rate than traditional surveys. It is simple, comprehensible and can be customized as per your goals.
Bring Multimedia Feedback Straight From Your Buyers
This is an opportunity for you to collect customer testimonials and feedback in rich media format.
Merren can help you gather responses in audio,
videos, photos and text.
Map Customer Satisfaction Journey Throughout The Purchase
Track different moments of truth through the buyer’s journey. Seek feedback at different touchpoints and close feedback loop at the earliest.
READY TO CAPTURE GENUINE FEEDBACK FROM YOUR BUYERS? MERREN IS EQUIPPED TO HELP YOU SCALE.
Explore all our features with a 14 day free trial, without any credit
cards and commitments.
WE enjoyed working with MERREN – the tool and the team.
Our TG was primarily senior citizens. Using Merren helped us to reach out to them easily and seek their responses through a simple Whatsapp chat which might otherwise have not been possible.
Marketing Manager
Seniority.in
