Conversations, not surveys
Merren helps you create surveys that feel like a conversation to your customer
Why messenger based surveys are inevitable?
Evolution in communication platforms has driven how brands sought customer feedback. As the reach of mail, telephone and internet increased, brands adopted these media to reach their customers. Messaging apps have opened a new frontier in this quest. It is therefore, inevitable that popular messaging apps would be used for survey data collection in the future.
Introducing messaging-app based survey platform
Merren uncomplicates the conversational survey process by bringing together the survey creators, panels providers, customers and the data analysis engine on a single platform.
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