Merren: Google Forms Alternative

Your customers deserve the best.
Merren brings you the best up-to-date tools that can supercharge the way you interact with your customers.
Choose the best alternative to Google Forms for an enhanced customer experience CX solution.

MERREN

Merren focuses on all-round, multichannel customer experience solutions. Using instant feedback mediums, dynamic emails and automation, businesses can compile complex data and present it in advance charting options. Merren collects responses via website chatbots, Whatsapp and Meta messenger, SMS/RCS and dynamic emailers.

GOOGLE FORMS

Google forms is a free online tool that can create customizable surveys and polls. It is a part of Google Workspace. In Google Forms, users can build custom questions, launch it via a unique URL or by embedding it on a website. All responses collected can be visualized and analyzed easily.

Features

  • MERREN
  • GOOGLE FORMS
FEATURES MERREN GOOGLE FORMS
FEATURES
SURVEY MANAGEMENT
AI Survey Builder
Custom Survey Builder
Multilingual surveys
Duplicate response managment
SURVEY CUSTOMIZATION
NPS, CES, CSAT pre-built surveys
Custom surveys
Survey Logic
Ease of set up
Multimedia support
Automatic Translations
DATA COLLECTION CHANNELS
WhatsApp
Facebook Messenger
HTML Email Survey
AMP Email
Chatbots
INTEGRATIONS
CRM integrations
BI tool integrations
Webhooks
SUPPORT AND SERVICES
Invite team to edit, create or view
All feature access on trial plan
Customer Success Manager

LEAVE YESTERDAY’S TOOLS IN THE PAST

Your customers deserve to know that businesses put in the effort to actively seek feedback.
With Merren, you can make your customers interact, share vivid responses and build a lifelong rapport.

5 Reasons To Choose Merren over Google Forms

Bring conversational surveys, not intimidating feedback forms

Messenger based mediums of Whatsapp and Facebook messenger are the right platform to conduct conversational surveys. Merren brings this end-to-end platform for businesses to actively interact with their customers. Launch surveys where your customers are- directly in the messaging apps.

An interface so simple, everything happens with a click

Merren needs no technical know-how. All you need to do is choose from our pre-designed custom templates, use drag and drop functions and analyze data in one click. Features such as demo testing, editing, publishing facilities are available on the dashboard. Compile the most complex data with our robust tools.

Empowering businesses and customers to go all-out multimedia

Bring in media rich feedback and empower customers to respond via video and audio formats. Real reviews need to be multidimensional. Merren supports multimedia format collections that can be viewed, analyzed and bulk downloaded. Keep customer feedback vivid with Merren.

Attend to your customers even on your websites

Chatbot surveys for websites are a great way to capture your respondents. Curate interactive and conversational pop-ups using our existing templates. Deploy it seamlessly on your website and swiftly close existing feedback loops in the ecosystem.

Automate your way to a fast feedback collection process

Every feedback survey can be automated using our tools. Remove the manual from the equation and go hands-free. Final curated surveys can be triggered for publishing and every feedback will be collected and auto analyzed on the dashboard.