ANALYSE SURVEYS AND REPORTS REAL TIME FOR FASTER CONCLUSIONS

With Merren CX platform, access detailed customer feedback data and survey reports. Analyse it real time, view actionable insights and make informed decisions to scale your business.

Access detailed customer feedback and survey reports with Merren CX dashboard.

100,000+ RESPONDENTS | 70+ LANGUAGES | 100+ MAJOR BRANDS | 8 INDUSTRIES | 7 SURVEY CHANNELS

Analyze net promoter score and get an overview of survey report using Merren CX dashboard.

Get An Overview Of Survey Report Analysis On The Dashboard

  • All survey responses get collected for detailed analysis. You can view them individually or as per tables or pie charts. 
  • Word cloud segregation is ideal for sentiment analysis. This will enable you to understand the mindset of your customers.
  • All multimedia responses are collected in Merren. You can view each multimedia response individually for critical assessment 
  • Filter out insights according to your market research needs.
  • Learn about unhappy customers and create targeted communication campaigns to prevent future customer churn.

Sentiment Analysis And Multimedia Feedback Is A Boon

  • Multimedia feedback includes voice notes, video shares and photos shared over the messenger based applications. You can access all of it on the dashboard.
  • Segment responses based on geographies, ages and gender during the research filter.
  • You can collect as many responses as you prefer depending on your end goal. Our cloud storage is equipped to collect serious research insights. 
  • View trends and patterns as per responses received. Analyse it to create a customized communication strategy for your target audience.
Collect media rich and multimedia customer feedback responses using Merren's survey tools.
Merren's AI analysis can take complex customer data and simplify it for reporting.

Artificial Intelligence Can Take Complex Customer Data And Simplify It

  • AI is a boon for the modern day marketer. Artificial Intelligence can take complex reports and make it easy for marketing professionals to comprehend. 
  • The AI survey builder can create instant customer feedback surveys that can be deployed across multiple channels.
  • Merren is equipped to handle complex information that can be collected during customer feedback surveys. Allow us to do the cognitive heavy lifting. 
  • Map customer journey across touchpoints with automation, all hands-free and error-free.
  • Automatically translate questionnaire languages to appeal to your target audience.

COMPLEX CUSTOMER SURVEY INFORMATION MADE SIMPLE FOR A RESOURCEFUL MARKETER. TRY MERREN FOR FREE