GET INSTANT YET REAL TIME RESPONSES VIA SMART SMS SURVEYS

Trigger SMS surveys on your customer’s mobile device. Gather customer feedback, information and improve your CX with real time responses, all in-moment.

Get actionable insights in a jiffy.

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MOBILE RESPONSIVE SURVEYS THAT CAN BE ACCESSED FROM ANYWHERE

Do not let barriers stop you from collecting authentic customer feedback. Our omnichannel approach is developed for the modern day marketer. SMS surveys work for anyone who use smartphones and tablets on-the-go.

Analyze survey responses and get in-depth insights in one click.

Automate Response Collection Across Platforms

Waiting time can cause respondent churn. Avoid that
with Merren’s technology.

  • SMS surveys are compatible across any smartphone or tablets.
  • Automatically trigger surveys after a certain interaction
    or post-purchase.
  • Collect real-time feedback at pre-decided time intervals.
  • Get every individual response on your dashboard. You can
    view them as pie charts and bar graphs.

Use Our Smart Integrations To Upload SMS Contacts

Take the manual out of the equation and create personalized customer feedback campaigns.

  • Add contacts in bulk with a CSV file and trigger SMS surveys.
  • Identify target audience and filter out survey responses to build an authentic database of responses.
  • Schedule SMS surveys and send gentle nudges and reminders without looking spammy.
  • Demo test every campaign before you publish it for your target customers.

Conversational Templates For The Multidimensional Customers

Merren makes it easier for marketing professionals to seek
real-time customer feedback.

  • Our conversational templates are pre-designed and pre-
    tested. They are lla ready to go as per your campaign needs. 
  • Convert any language into a local language for specific
    respondents. This brings more response rate for research. 
  • Compatible across any smartphone device be it android or an
    iOS platform. Reach out to as many respondents when you can. 
  • Our robust dashboard can segment and filter any data that comes
    in. We compile complex information to make it easy to understand
    for any marketing professional.

LET MERREN DO THE COMPLEX WORK FOR YOU. JUST FOCUS ON THE INSIGHTS

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