BECOME A CUSTOMER FEEDBACK SUPERHERO WITH DYNAMIC EMAIL SURVEYS

Is your company using static emails to gather customer insights? Are you wondering why the response rate is so low? It’s time to upgrade! Let your email surveys get a facelift for a brand new method of customer response collection.

Merren uses a dynamic email solutions, HTML and AMP,  that makes it simple for your customers to give you quick feedback 

10x responses |  Up-to-date feedback | Upgraded customer journeys

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10x your response rate and get instant feedback using Google’s AMP email feature with Merren.

A FRICTION-FREE ROAD TO HIGH RESPONSE RATE

No more clicking on link to land on a survey page. Capture customer feedback from without making
your customer leave their inbox. Make it simple for your customers to respond to your survey. 

Create custom templates for your email surveys with appealing designs. Create surveys that people love to answer.

Embedded Email Surveys

Create embedded email surveys even without any technical knowledge

  • Create customized templates for your embedded email survey as per your requirements. Build visually appealing designs that will bring a better on-brand experience for customers.
  • Embedded emails are supported by almost all email clients. This means you can reach a wider audience with your surveys.
  • Recipients can complete the surveys at their own convenience. embedded surveys are compatible with multiple devices.
  • Build interactive email surveys that get you a high response rate. Customers love easy-to-answer surveys.
  • Cost-effective and easy, embedded email surveys can be personalized as per your branding and demo tested before deploying.

AMP Email Surveys

Create new AMP email surveys that are fast and interactive. This is the
future of email surveys.

  • AMP email surveys offer a highly interactive interface which is engaging. Users can apply advanced features like animation, dynamic content and real-time updates.  
  • Create personalized experiences for your respondents by using their names, location and other pertinent data to tailor the contents of the email. 
  • AMP email surveys load instantly providing a seamless experience for customers. This can drastically improve response rates.
  • Mobile friendly AMP surveys are optimized for most devices. Customers from any device can reply instantly with any browser-based hassle. 
  • Dynamic email surveys can collect media rich data including text, images, animations. This upgrade can give you significant insights from your respondents.
AMP email surveys are interactive. People can respond within the inbox. Personalize interactions for your target audience across mobile devices.
Get faster reply with a call to action button within email in-signature surveys. A non-intrusive way of getting response rate.

In-Signature Surveys

Collect quick responses with actionable buttons on your
email signatures. Another opportunity for feedback collection

  • Increase visibility by integrating a quick survey in your email signature. Encourage swift reply with a call-to-action button.
  • Easy to design and implement, email signature is a powerful mini tool to gauge your customers. Even with minimal effort, you can link your survey.
  • A non-intrusive method of capturing customer insights, recipients do not need to take additional steps to offer their instant responses.
  • The real time nature of in-signature surveys will allow you to identify and address any issues raised by your customers.

NPS Email Survey

Learn about your customers, identify promoters and win back detractors. Integrate NPS scale on your email survey and launch it with ease.

  • Use our custom made templates to integrate a dynamic NPS scale on your email survey. This makes it faster and easier for customers to respond. You can also white label the surveys as per your brand guidelines.
  • Customize your NPS email survey and tailor the question to your business needs. Choose from open-ended questions, multiple-choice questions or a combination of both.
  • The Net Promoter Score responses are available to view on the dashboard. You can track actionable insights and make improvements to your products or services accordingly.
  • Using NPS surveys inside emails to give you a high response rate. This will prevent respondents from going into an external browser based web page. Real time, relevant and in context nature for instant data collection.
Collect net promoter score responses and analyze it on the Merren CX dashboard. Get insights on detractors, promoters and collect customer data.

SUPERCHARGE YOUR FEEDBACK COLLECTION METHOD WITH MERREN

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