Merren: Inmoment Alternative

Merren’s updated technology makes it easier for any business to collect feedback across channels.
Choose the best alternative to Inmoment for all your survey requirements.

MERREN

Merren offers an all round customer experience CX solution for businesses. Our platform works with real time mediums like Whatsapp, Meta messengers and SMS/RCS. Our platform brings instant response collection, actionable insights and high response rates across feedback surveys.

INMOMENT

Inmoment is a cloud-based CX platform that focuses on customer experience management solutions. The platform collects feedback and data across multiple industries via NPS surveys, CES and CSAT surveys and other microsurveys.

Features

  • MERREN
  • INMOMENT
FEATURES MERREN INMOMENT
FEATURES
SURVEY MANAGEMENT
AI Survey Builder
Custom Survey Builder
Multilingual surveys
Duplicate response managment
SURVEY CUSTOMIZATION
NPS, CES, CSAT pre-built surveys
Custom surveys
Survey Logic
Ease of set up
Multimedia support
Automatic Translations
DATA COLLECTION CHANNELS
WhatsApp
Facebook Messenger
HTML Email Survey
AMP Email
Chatbots
INTEGRATIONS
CRM integrations
BI tool integrations
Webhooks
SUPPORT AND SERVICES
Invite team to edit, create or view
All feature access on trial plan
Customer Success Manager

A SIMPLE TOOL FOR COMPLEX DATA PROCESSES

Reach out to your customers where they are.
Go multichannel and use platforms that are in-moment in nature. You can do a lot with Merren.

4 Reasons To Choose Merren over Inmoment

Using current technology for all your feedback needs

Merren deploys surveys on instant messaging apps like Facebook messenger and Whatsapp. Using this route for feedback surveys, expect high and fast response rates from your customers.

A simple platform with robust tools

You do not need any technical knowledge to operate Merren tools. With a simple sign up, access all our features on the dashboard. You can find it easy to navigate too. Choose from our comprehensive templates and customise them as per your professional needs.

No more boring emails to answer

Switch to creating dynamic emailers where respondents can promptly share their feedback within the email. No more idle emails in your inbox. Using the AMP feature, build interactive surveys, insert emojis, multimedia and do much more.

Chatbot surveys are the future of feedback collection

Now businesses can easily gather instant feedback over websites. Bring actionable insights using our chatbot survey facilities. Conversational in nature, customers would love to interact and share their valuable feedback with your organisation.