THE CX FILES PODCAST
A Place for CX Conversation With The Industry Leaders
Come with us as we hold one on one conversations with industry leaders who share personal and professional insights and strategies to upgrade the CX industry.
Latest Episodes
Stuart Mills
In this podcast, we discuss having an open communication with the customer on a …
Michelle Martinez
In this podcast, we discuss capturing people’s emotions during customer feedback calls and how to conduct …
David Avrin
In this podcast, David Avrin talks about how customer expectations can shape the …