THE NEW AGE CUSTOMER SATISFACTION & JOURNEY MAPPING TOOL
Build custom surveys, trigger automatically at various touchpoints, deploy via multiple channels, and analyze results in real-time.
Leverage insights with a superfast customer feedback tool.
THE NEW AGE CUSTOMER SATISFACTION & JOURNEY MAPPING TOOL
Build custom surveys, trigger automatically at various touchpoints, deploy via multiple channels, and analyze results in real-time.
Leverage insights with a superfast customer feedback tool.
A Multi Channel Approach
Deploy your surveys via new age interactive channels
- Build easy to create surveys and deploy it via Whatsapp for a high response rate.
- Launch interactive surveys via Facebook Messenger and capture every insight on your dashboard
- With dynamic AMP emails, your respondents can answer surveys on the go. No more going out to an external browser.
- Supercharge social media feedback collection using web based chatbots. Extremely fast, interactive and efficient.
- Another channel of survey deployment on your mind? Let us build it for you
Flexible Data Collection Process
Build customer surveys and link it to specific touchpoints. Send surveys in multiple languages. Collect feedback in multiple formats
- Different KPIs across touchpoints? Customize your survey based on your requirements
- Automatically translation surveys into 100+ languages
- Collect customer feedback as text, audio, video or image
The AI Survey Builder
Design instant surveys that you can edit, test and instantly launch
- Let the survey builder do the work. Just add your requirements and get an instant survey in your dashboard.
- Easily customize the questionnaire , arrange the format and add your own satisfaction metrics with our tools.
- Pre-test the AI survey across platforms before they are ready to run across channels
- Give your cognitive load to our AI- lightning fast and user friendly for any marketing professional.
Integrate & Automate Data Collection
Build customer surveys and link it to specific touchpoints. Send surveys in multiple languages. Collect feedback in multiple formats
- Integrate Merren surveys with our CRM platform and automatically deploy it at assigned transactions.
- Trigger surveys automatically based on a customer interaction
- Collect actionable insights using automation.
Automated, Real-time Data Analytics on the Dashboard
- All feedback collected across channels on a single dashboard.
- Compare and filter customer feedback
- Compiled word-cloud feedback for a more vivid insight metrics
A Multi Channel Approach
Deploy your surveys via new age interactive channels
- Build easy to create surveys and deploy it via Whatsapp for a high response rate.
- Launch interactive surveys via Facebook Messenger and capture every insight on your dashboard
- With dynamic AMP emails, your respondents can answer surveys on the go. No more going out to an external browser.
- Supercharge social media feedback collection using web based chatbots. Extremely fast, interactive and efficient.
- Another channel of survey deployment on your mind? Let us build it for you
Flexible Data Collection Process
Build customer surveys and link it to specific touchpoints. Send surveys in multiple languages. Collect feedback in multiple formats
- Different KPIs across touchpoints? Customize your survey based on your requirements
- Automatically translation surveys into 100+ languages
- Collect customer feedback as text, audio, video or image
The AI Survey Builder
Design instant surveys that you can edit, test and instantly launch
- Let the survey builder do the work. Just add your requirements and get an instant survey in your dashboard.
- Easily customize the questionnaire , arrange the format and add your own satisfaction metrics with our tools.
- Pre-test the AI survey across platforms before they are ready to run across channels
- Give your cognitive load to our AI- lightning fast and user friendly for any marketing professional.
Integrate & Automate Data Collection
- Integrate Merren surveys with our CRM platform and automatically deploy it at assigned transactions.
- Trigger surveys automatically based on a customer interaction
- Collect actionable insights using automation.
Automated, Real-Time Data Analytics On The Dashboard
- All feedback collected across channels on a single dashboard.
- Compare and filter customer feedback
- Compiled word-cloud feedback for a more vivid insight metrics
How it works
How it works
THE ALL ROUND SURVEY MANAGEMENT AND CUSTOMER EXPERIENCE PLATFORM FOR YOUR BUSINESS
Streamline the customer journey with Merren. Sign up for our 14 day free trial before commitment.
No credit card required.
THE ALL ROUND SURVEY MANAGEMENT AND CUSTOMER EXPERIENCE PLATFORM FOR YOUR BUSINESS
Streamline the customer journey with Merren. Sign up for our 14 day free trial before commitment. No credit card required.