Modern Customer Feedback & Experience Mapping Tool Built for Auto Industry
Running out of steam by chasing customers for feedback? With Merren, you can drive engaged conversions, capture instant customer feedback and boost customer experiences.
Let your marketing take a UX turn!
Modern Customer Feedback & Experience Mapping Tool Built for Auto Industry
Running out of steam by chasing customers for feedback? With Merren, you can drive engaged conversions, capture instant customer feedback and boost customer experiences.
Let your marketing take a UX turn!
Navigate seamlessly through touchpoints. Optimize customer mapping journeys. Draw actionable insights. Build a truly customer-centric CX program
Buying a car comes with high emotional and financial involvement. The biggest mistake made is when manufacturers fail to capture in-moment feedback. A lead lost is a long-term prospect gone.
Switch to an efficient way of experience management process.
Our robust system can drive conversation, bring fresh customer insights and help analyze market performance across dealers. Using insights from multiple branches, you can inspect this data to customize communication protocols.
Navigate seamlessly through touchpoints. Optimize customer mapping journeys. Draw actionable insights. Build a truly customer-centric CX program
Buying a car comes with high emotional and financial involvement. The biggest mistake made is when manufacturers fail to capture in-moment feedback. A lead lost is a long-term prospect gone.
Switch to an efficient way of experience management process.
Our robust system can drive conversation, bring fresh customer insights and help analyze market performance across dealers. Using insights from multiple branches, you can inspect this data to customize communication protocols.
TURN YOUR PROSPECTS TO PATRONS WITH MERREN
10X Responses Via Modern Communication Platforms
WhatsApp, Facebook Messenger, Chatbots, In-app Surveys, Email, SMS- pick a medium based on what is relevant to the customer and see the response rate jump by up to 10x .
Use CRM Platform To Automate Feedback Collection
Easily create and trigger conversational surveys immediately after every interaction- be it a test drive or a price negotiation. Relevant experiences call for in-moment feedback collection systems. Solicit customer responses, hands-free.
Interactive Dashboard Across Customer Journeys
Every prospect’s data can be analyzed based on parameters chosen by you. The dashboard also displays reviews from every touchpoint. Get a comprehensive understanding of buyer behaviour with our interactive charts.
Multilingual Surveys For Higher Response Rate
Multilingual surveys can solicit greater responses across automotive dealers. Use this feature to translate existing surveys for different demographics. We keep experiences relatable for every prospect and buyer.
TURN YOUR PROSPECTS TO PATRONS WITH MERREN
10X Responses Via Modern Communication Platforms
WhatsApp, Facebook Messenger, Chatbots, In-app Surveys, Email, SMS- pick a medium based on what is relevant to the customer and see the response rate jump by up to 10x .
Use CRM Platform To Automate Feedback Collection
Easily create and trigger conversational surveys immediately after every interaction- be it a test drive or a price negotiation. Relevant experiences call for in-moment feedback collection systems. Solicit customer responses, hands-free.
Interactive Dashboard Across Customer Journeys
Every prospect’s data can be analyzed based on parameters chosen by you. The dashboard also displays reviews from every touchpoint. Get a comprehensive understanding of buyer behaviour with our interactive charts.
Multilingual Surveys For Higher Response Rate
Multilingual surveys can solicit greater responses across automotive dealers. Use this feature to translate existing surveys for different demographics. We keep experiences relatable for every prospect and buyer.
WANT TO UPGRADE LEAD EXPERIENCES AT FIRST INTERACTION ?
Merren is primed to seamlessly take you through a long customer mapping journey. Explore our features with a 14 day free trial. Let this be all you need for an equipped automotive industry.
Mechanics are hard to reach!
Merren has helped us collect feedback from mechanics, who are notoriously hard to reach and get responses from.
Category Manager
Motorcycle Oil, Valvoline
WANT TO UPGRADE LEAD EXPERIENCES AT FIRST INTERACTION ?
Merren is primed to seamlessly take you through a long customer mapping journey. Explore our features with a 14 day free trial. Let this be all you need for an equipped automotive industry.
Mechanics are hard to reach!
Merren has helped us collect feedback from mechanics, who are notoriously hard to reach and get responses from.
Motorcycle Oil, Valvoline