Merren: The SurveyMonkey CX Alternative

Merren:
The SurveyMonkey
CX Alternative

The new age customer experience tracking needs modern-day tools. That’s why we are here.
Choose the best alternative to SurveyMonkey for all your CX needs.

The new age customer experience
tracking needs modern-day tools.
That’s why we are here. Choose the
best alternative to SurveyMonkey
for all your CX needs.

TRY MERREN FOR FREE

MERREN

Merren drives upgraded customer experience feedback via multiple channels. Choose from our predesigned templates without the hassle of technical work. Run customer experience feedback surveys on Whatsapp, Meta Messenger, Chatbots, SMS/RCS and emails. Hassle free setup that  will instantly deploy surveys that go straight into the customer’s pocket.

SURVEYMONKEY

SurveyMonkey is an online survey platform that allows individuals and organizations to create and distribute surveys to collect feedback from their target audience. This software is user-friendly, and suitable for different types of surveys, such as market research, customer satisfaction, and employee feedback.

MERREN

Merren drives upgraded customer experience feedback via multiple channels. Choose from our predesigned templates without the hassle of technical work. Run customer experience feedback surveys on Whatsapp, Meta Messenger, Chatbots, SMS/RCS and emails. Hassle free setup that  will instantly deploy surveys that go straight into the customer’s pocket.

SURVEYMONKEY

SurveyMonkey is an online survey platform that allows individuals and organizations to create and distribute surveys to collect feedback from their target audience. This software is user-friendly, and suitable for different types of surveys, such as market research, customer satisfaction, and employee feedback.

Features

  • MERREN
  • SURVEY MONKEY
FEATURESMERRENSURVEY MONKEY
FEATURES
SURVEY MANAGEMENT
AI Survey Builder
Custom Survey Builder
Multilingual surveys
Duplicate response managment
SURVEY CUSTOMIZATION
NPS, CES, CSAT pre-built surveys
Custom surveys
Survey Logic
Ease of set up
Multimedia support
Automatic Translations
DATA COLLECTION CHANNELS
WhatsApp
Facebook Messenger
HTML Email Survey
AMP Email
Chatbots
INTEGRATIONS
CRM integrations
BI tool integrations
Webhooks
SUPPORT AND SERVICES
Invite team to edit, create or view
All feature access on trial plan
Customer Success Manager

Features

  • FEATURES
  • MERREN
FEATURESFEATURESMERREN
FEATURES
SURVEY MANAGEMENT
AI Survey Builder
Custom Survey Builder
Multilingual surveys
Duplicate response managment
SURVEY CUSTOMIZATION
NPS, CES, CSAT pre-built surveys
Custom surveys
Survey Logic
Ease of set up
Multimedia support
Automatic Translations
DATA COLLECTION CHANNELS
WhatsApp
Facebook Messenger
HTML Email Survey
AMP Email
Chatbots
INTEGRATIONS
CRM integrations
BI tool integrations
Webhooks
SUPPORT AND SERVICES
Invite team to edit, create or view
All feature access on trial plan
Customer Success Manager

MERREN IS SYNONYMOUS TO REAL TIME FEEDBACK COLLECTION

Merren is a robust tool that brings insights at a drop of a hat! Now collect instant, real time feedback from respondents.
Using modern day tools, Merren can 10x the response rate for your business.

5 Reasons To Choose Merren over SurveyMonkey

Deploy feedback surveys where your customers are present- go omnichannel.

No customer grievance or feedback goes unnoticed. Merren uses an omnichannel approach to collect responses- be it via a chatbot, dynamic email, SMS or Whatsapp. Capture responses immediately after any interaction with your buyers- loyal or potential. We keep an eye on every interaction.

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No mundane mailers. Do more with messenger applications.

Messaging applications such as Meta Messenger and Whatsapp have billions of daily users. Merren uses messaging apps to collect instant and real time feedback from every customer, globally. It is time to 10x your response rate and bring actionable insights.

Try Merren For Free

Don't have technical knowledge? You do not need it!

Merren surveys are so simple to create and build, anyone can do it! Access all predesigned templates with a click of a button. We have already done the work for you. Demo test your surveys and deploy it directly for your respondents.

Try Merren For Free

Collaborate with your team members during survey creation.

You can invite your team members to edit any survey creation. With admin access, you can invite up to 5 team members to view or create surveys along with you. Collaborate on the platform, demo test your feedback forms and deploy it instantly. All with a touch of a button.

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Deploy and forget or deploy and watch.

Watch your respondent results in real time too. We bring you both the options- to watch responses get collected in real time. An interactive graph is visible on the dashboard that can segregate all responses as per filters set by you. Every result can be downloaded and shared across platforms.

Try Merren For Free