Customer Satisfaction Survey
For Agriculture Industry

Utilize this customer satisfaction survey template curated for your organisation. Gather insights into customer experiences, preferences, and areas for improvement on the products, services, and overall performance of your brand within the agriculture industry.

Customer Satisfaction Survey For Agriculture Industry

1. How satisfied are you with the overall quality of products/services offered by <Your Brand>? (MCQ-Single Selection)
○ Extremely satisfied
○ Very satisfied
○ Moderately satisfied
○ Slightly satisfied
○ Not satisfied at all

2. Which specific products/services from <Your Brand> have you used or purchased? (MCQ-Multiple Selection)
□ Seeds
□ Fertilizers
□ Pesticides
□ Farm machinery/equipment
□ Crop advisory services
□ Other (Please specify)

3. On a scale of 1-5, how would you rate the customer service provided by <Your Brand>? (1 being poor, 5 being excellent)
 (Rating-Scale)

4. Have you experienced any issues or challenges while using <Your Brand>’s products/services? (Yes/No) If yes, please specify the nature of the issue. (Open-ended)

Ans: ___________________________________________________

5. How likely are you to continue using products/services from <Your Brand> in the future? (MCQ-Single Selection)
○ Very likely
○ Likely
○ Neutral
○ Unlikely
○ Very unlikely

6. What factors influenced your decision to choose <Your Brand>’s products/services? (MCQ-Multiple Selection)
□ Quality of products/services
□ Price competitiveness
□ Brand reputation
□ Recommendations from others
□ Previous positive experiences

7. How well do you think <Your Brand> meets the needs of farmers/agricultural businesses? (MCQ-Multiple Selection)
□ Exceeds expectations
□ Meets expectations
□ Somewhat meets expectations
□ Falls below expectations

8.  Are there any additional products/services you wish <Your Brand> would offer? (Open-ended)
Ans: ___________________________________________________

9. How likely are you to recommend <Your Brand> to others in the agriculture industry?  (MCQ-Single Selection)
○ Very likely
○ Likely
○ Neutral
○ Unlikely
○ Very unlikely

10. What improvements or changes would you suggest to enhance the products/services offered by <Your Brand>? (Open-ended)
Ans: ___________________________________________________