CX Done Better: Smart Feedback Platform, Expertly Setup for Happier Customers
Listen, Understand, and Act—Merren Turns Every Interaction into Happier, Loyal Customers Across Channels and Languages—Effortlessly. Build interactive surveys for every touchpoint, gather metrics, sentiments, opinions and close the customer feedback loop with our AI-driven analytics.
No commitment. No hassle. Customer experience customized.
Growth-Driven CX for Better Customer Retention
Merren is your intuitive customer experience manager. Access user-friendly customer experience tools that fit any brand across any industry. Capture customer sentiments with omni-channel campaigns, act on feedback and scale your business. No more guesswork. No more missed opportunities. Just actionable insights, happy customers, and measurable results.
Built for Leaders Who Value Results
Designed for founders looking to harmonize customer needs with business goals.
Merren tools are optimized for marketing and sales leaders who seek to drive growth in dynamic environments. Built for teams who love a digitized CX software. Built for teams aiming to deliver maximum impact through simplicity and efficiency.
Simple, Smart and Actionable Feedback : Here’s How Merren Delivers
Merren captures in-the-moment customer feedback at every touchpoint without missing a beat.
Analyze real-time experiences, act on feedback and nurture brand advocates with smart CX programs.
Powerful CX Tools for Immediate Impact
Learn how Merren can leverage customer feedback using the most dynamic omnichannels.
Unlock powerful customer insights with multichannel survey deployment, AI-driven customer feedback analysis,
real-time dashboards, automated alerts and follow-ups. Now you can have seamless integration with your favorite tools.
Simple to Use, Easy to Master
No steep learning curves, no technical headaches—just an intuitive CX platform designed for fast adoption.
- Easy-To-Navigate Dashboard: Collect customer responses and get an overview on the intuitive dashboard for each campaign.
- No Technical Expertise Needed: Merren CX curated for every professional and marketer. Simple to navigate, read data and use.
- AI-Powered Automation: Let automation save you hours of hassle. Switch to automated launching of research surveys and get hands-free data collection.
Your Time is Precious—Let Us Do the Heavy Lifting
You can run it yourself or let our experts handle the program. Merren fits seamlessly into your workflow either way.
- Ready-To-Use Templates: Avail of Instant customer feedback templates for any industry or campaign. The templates can be customized to fit your target audience.
- Automated Workflows: Let automation handle repetitive tasks while you focus on important decision-making strategies.
- Expert Assistance: Connect with our team members when you need an expert hand at any point of your campaign.
Your Time is Precious—Let Us Do the Heavy Lifting
You can run it yourself or let our experts handle the program. Merren fits seamlessly into your workflow either way.
- Ready-To-Use Templates: Avail of Instant customer feedback templates for any industry or campaign. The templates can be customized to fit your target audience.
- Automated Workflows: Let automation handle repetitive tasks while you focus on important decision-making strategies.
- Expert Assistance: Connect with our team members when you need an expert hand at any point of your campaign.
No Time? Let Our CX Experts Handle It for You
Right from customer journey mapping, survey design to standardized reporting,
our team can undertake the heavy lifting while you focus on strategy.
End-to-End CX Setup
Let our professionals walk you through the entire journey. We will take you through a step-wise process on how you can conduct market research, automate research campaigns and convert data into strategic decisions for your brand.
Expert Dashboarding
The Merren CX dashboard organizes data by week, month, or year. Get real-time market research insights with customizable filters for tracking individual metrics effortlessly.
Actionable Recommendations
Leverage AI-powered analysis to summarize responses, perform sentiment-based assessments, and evaluate the strengths and weaknesses of your upcoming strategies with precision.
Brands driving growth with us. Will you be next?
My main goal was to move from manual campaigns to automation. I was expecting automated surveys and real-time data in a way that I could understand. Merren helps me make sense of this data with immediate insights and analysis. It can set up automated surveys to streamline the customer feedback collection. The team is very quick to respond to queries.
I used to collate our CX data over the excel sheet. It was getting tedious and often out-of-date. The Merren team took me through the dashboard set up where we could create campaigns, share multichannel surveys and get instant customer insights. This automated process has saved ample hours for my team.
Until a while ago, I was using external links to bring customer feedback. After using Merren, I discovered a smarter way to communicate with my clients- WhatsApp survey. The templates are conversational and people have been more responsive than ever. People are open to receiving messenger surveys. A high response rate is a huge plus point.
Transparent Pricing, Scalable Plans, Tangible Results
Whether you’re a growing business or an established team, our pricing scales with your needs.
Transparent Pricing
Benefit from clear, usage-based pricing tailored to your requirements—no confusion, no hassle.
No Hidden Costs
Pay only for the features you implement and how you use them. We keep our pricing aligned to your business model.
Immediate ROI
Unlock value quickly with enhanced customer retention strategies and actionable metrics. Deliver measurable impact with Merren.