Free Guide
Create WhatsApp Surveys and Get a High Response Rate
WhatsApp is a versatile messaging application. This app’s growing popularity is the proof. When there are billions of active users, the opportunity to get a high response rate is even greater. WhatsApp surveys are hassle free, responsive and support multimedia.In this guide, we share why WhatsApp surveys are the future and proven strategies to get a high response rate with our step-by-step methods.
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In this guide, you’ll learn:
- The benefits of WhatsApp surveys for any industry (trends and statistics to support this)
- Power of automation tools for a hands-free campaign and success stories
- A detailed guide on creating your own WhatsApp surveys
- And more irresistible information !
Interested? Here’s a Sneak Peak
Why WhatsApp Surveys? Meet Your Audience Where They Are
Imagine being able to reach your customers directly on the app they use every day—no extra steps, no hoops to jump through. That’s the power of WhatsApp surveys. With over 2.9 billion users worldwide (as of April 2024).
WhatsApp surveys tap into the ease of chat. They feel less like a chore and more like a natural part of the interaction. Your audience is already there, so why not meet them on their turf?
WhatsApp Survey in Action: Boosting Response Rates with Transactional Surveys
What does success look like with automated WhatsApp feedback? One credit card provider achieved remarkable results by switching to WhatsApp surveys powered by Merren, resulting in a 900% increase in response rates.
The company adopted a straightforward yet highly effective strategy. Each time a customer completed a transaction, they automatically sent a quick feedback request via WhatsApp. Customers could respond with a few clicks. By timing the surveys immediately after a transaction, the company received more relevant and actionable feedback.
Download the guide for detailed insights.