Using artificial intelligence for customer feedback surveys is a great way to accelerate your marketing efforts. The AI survey builder is the modern-day marketer’s best friend. In this blog post, we will learn why using instant survey templates from AI Survey Builder can ease your workload. 

What is the AI Survey Builder?

The AI survey builder is a smart market research tool that generates instant survey questionnaires and templates for any industry. You can create custom made surveys in a few clicks that are easy to customize when you sign up with Merren. You can choose your objectives, scale, industry and brand category. Merren’s AI survey builder was created to help CX professionals and marketers create fast, easy and interactive surveys that actually work.

Is AI survey generator better than traditional feedback surveys?

The AI survey generator automates tasks that are generally time-consuming. The AI survey templates can give you anywhere from 3-point satisfaction metrics to 10-point satisfaction scale. Traditional feedback forms have the following drawbacks:

• Traditional marketing surveys often face low response rates due to its static and mundane design elements.
• Traditional forms are time-consuming to design and distribute.
• Traditional feedback surveys lack a sense of personalization.
• These survey forms cannot collect real time meaningful feedback.
• The reporting methods are batch processed and not in-the-moment like an AI survey builder.

These factors are limiting in a fast paced market. In marketing, the most important time is now (in-moment surveys). Artificial intelligence can change that.

AI Survey Builder: 5 Benefits Marketers Cant Miss

Designing effective surveys takes time, effort, and expertise but with an AI Survey Builder, the process becomes faster, smarter, and far more impactful. Here are five ways marketers and CX professionals can get real value from it:. 

1. Ask better questions, effortlessly:

AI uses natural language processing (NLP) to craft clear, concise, and unbiased survey questions. No more worrying about double-barreled or confusing wording. The AI survey builder ensures every question is designed to get goal-oriented, actionable responses from your audience.

2. Personalize every format

Generic surveys lead to generic answers. With AI, you can customize questions to fit your audience, product, or research goals. Whether you need a quick 3-point scale for a pulse check or a detailed 10-point scale for deeper insights, the tool adapts instantly making your respondents feel heard and valued. 

3. Save hours of manual work 

Building surveys manually can eat up time. Should you ask NPS or CSAT? What about follow-up questions? Instead of second-guessing, let AI handle it. Just select your brand category and survey type, and the builder generates ready-to-use questionnaires in seconds freeing you to focus on analysis and strategy.

4. Reach customers where they are

Surveys shouldn’t feel like a chore. That’s why AI templates are optimized for messenger platforms such as Merren’s native WhatsApp surveys and Facebook Messenger surveys, where billions of conversations already happen daily. By meeting customers in their preferred channel, you capture authentic, in-moment customer feedback. 

5. Designed for every industry 

Whether you’re in B2B or B2C, retail or healthcare, the AI Survey Builder works for you. From employee experience surveys to post-purchase feedback, it tailors templates to your exact research needs making it a versatile solution for any industry.

Analyze Survey Responses with the Merren CX Dashboard

Merren’s AI-powered CX dashboard goes beyond simple reporting. It transforms raw survey data into meaningful insights you can act on. 

AI-driven insights: Advanced algorithms analyze both qualitative and quantitative responses to uncover trends, patterns, and sentiment. This ensures your strategies and campaigns are guided by evidence, not guesswork.

Real-time tracking: View data as it comes in, segmented by days, weeks, or months, so you can monitor shifts in customer experience over time.

Emotional metrics at a glance: Merren highlights emotions through word cloud visualizations, helping you instantly identify what customers feel most strongly about.

Unified view: Every response, whether at an individual level or aggregated, appears in one streamlined dashboard, giving you both the big picture and the finer details.

Conclusion

The AI survey builder is upgrading the way modern-day marketers collect customer feedback. Traditional marketing surveys are getting replaced by a faster, more efficient technology. AI helps in creating more engaging surveys by crafting better questions for the individual respondent. To customize your feedback surveys, sign up for a 14 day free trial with Merren.