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Let us consider the most common scenario. You are browsing on a website and have abandoned a conversation with a Read more
A questionnaire is more than just a set of questions. In market research, it is responsible for bringing in in-depth Read more
Do you know what your customers really think about your business? Are you aware of their needs, preferences, and pain Read more
During 2020 and 2021, the automotive industry had a decline due to the global slowdown of the economy. However, 2023 Read more
The idea of using long questionnaires and surveys in market research might seem outdated. Many believe short surveys are the Read more
People feel valued when brands take the effort to focus on customer-brand relationship across touchpoints. This is where exceptional customer Read more
Market research surveys are powerful tools for gathering actionable insights from your target audience. They serve as a direct line Read more
Customer value goes beyond offering a good price for a quality product. Value can have vivid meanings. In the business Read more
It is critical for MSME and large organistion to focus on their people-first culture. This in turn helps them serve Read more
Employee experience (EX) is the sum of everything an employee experiences throughout their association with an organization. This includes their Read more
Integrating AI in your customer experience management system can save you a lot of time. Say hello to...
Brands that are known for excellent customer service have something in common- they always seek customer...
Qualitative data means open ended questions. In a survey, open ended questions encourage people to share...
Qualitative questions can capture the thoughtful aspects of respondent experiences and opinions in a...
Let us consider the most common scenario. You are browsing on a website and have abandoned a conversation...
A questionnaire is more than just a set of questions. In market research, it is responsible for bringing...
Do you know what your customers really think about your business? Are you aware of their needs, preferences,...
During 2020 and 2021, the automotive industry had a decline due to the global slowdown of the economy....
The idea of using long questionnaires and surveys in market research might seem outdated. Many believe...