Competitive Analysis Survey
For Education Industry
Customize this competitor analysis survey template for the educational industry. Get student insights on user experiences and features of the educational industries. Be it digital education or offline, this survey can bring the right insights on your CX dashboard.
Competitive Analysis Survey For Education Industry
1. Which educational brands or services do you currently use or have experience with? (MCQ-Single Selection)
□ Brand A
□ Brand B
□ Brand C
□ Brand D
□ Brand E
□ None
□ Other (please specify)
2. What factors influenced your decision to choose or use these particular educational brands or services? (MCQ-Multiple Selection)
□ Quality of content/materials
□ Reputation in the industry
□ Pricing
□ Range of offerings/courses/services
□ Customer service/support
□ Other (please specify)
3. In your opinion, what are the strengths of your preferred educational brand(s) compared to other competitors? (MCQ-Multiple Selection)
□ Exceptional content quality
□ Strong customer service/support
□ Competitive pricing
□ Wide range of offerings/courses/services
□ Reputable in the industry
□ Other (please specify)
4. What weaknesses or areas for improvement do you perceive in the educational brands/services you’ve used? (MCQ-Multiple Selection)
□ Lack of diverse course offerings
□ Inadequate customer support
□ High pricing compared to value
□ Outdated or low-quality content/materials
□ Poor user interface/experience
□ Other (please specify)
5. How likely are you to recommend the educational brands/services you use to others based on your experience? (MCQ-Single Selection)
○ Very Likely
○ Likely
○ Neutral
○ Unlikely
○ Very Unlikely
6. Have you switched from one educational brand/service to another in the past? If yes, what was the reason(s) for the switch? (MCQ-Single Selection)
○ Yes
○ No
○ Not Applicable
7. How do you think <Your Brand> compares to its competitors in terms of the overall learning experience? (MCQ-Single Selection)
○ Better
○ Similar
○ Worse
8. What unique value or advantage do you think <Your Brand> provides compared to its competitors?? (Open-ended)
Ans: ___________________________________________
9. Are there any specific features or aspects of other educational brands/services that you wish <Your Brand> offered or could improve upon? (Open-ended)
Ans: ___________________________________________
10. What improvements or changes, if any, do you think <Your Brand> should make to compete better with its rivals? (Open-ended)
Ans: ___________________________________________