CREATE CUSTOMER SATISFACTION SURVEYS AND BUILD A GUILD OF BRAND LOYALISTS

Capture genuine customer satisfaction feedback using Merren’s CSAT surveys. Identify unhappy buyers and create brand advocates with CSAT survey tools.

Advantages Of Merren’s CSAT Feedback Survey

Deploy CSAT Metrics And Track Customer Sentiments At The Earliest

Business organisations can easily curate a CSAT metric survey and share it immediately to capture in-moment satisfaction levels.

Build Your Own CSAT Surveys With Our Templates

We have pre designed survey templates that do not need any manual intervention. These templates are curated and pre-tested to stay compatible across devices. Clients can customise questions and curate target-oriented questionnaires for their respondents.

Let Messenger Based Applications Be There At Your Disposal

Interactive platforms such as WhatsApp messenger, Facebook Messenger and AMP emails have a high engagement rate. This way, you can gather information on satisfied and dissatisfied buyers.

Fast Analysis Can Help You Take Faster Actions

Real time dashboard metrics can help prevent churned customers! Take quick actions with our word cloud segregation and sentiment analysis. Reach out to unhappy patrons and offer custom made solutions to keep your business growing.

YOU WANT DATA. SO WE BRING THE RESULTS TO YOUR DASHBOARD

Industry professionals use our CSAT surveys and launch it across messenger based apps. They have
increased their response rate by 10x. It is time for the modern day marketer to get the same benefits.