Customer Satisfaction Survey For
Food And Beverage Industry

1. How frequently do you purchase or use products from <Your Brand>? (MCQ-Single Selection)
○ Daily
○ Weekly
○ Monthly
○ Rarely/Never

2. Which of the following aspects of <Your Brand> do you appreciate the most? (Select all options that apply)
 (MCQ-Multiple Selection)
□ Product Quality
□ Variety of Offerings
□ Customer Service
□ Pricing
□ Convenience of Purchase

3. On a scale of 1 to 5, how satisfied are you with the overall quality of <Your Brand>’s products and services?
 (MCQ-Multiple Selection)
□ 1 (Very Dissatisfied)
□ 2 (Dissatisfied)
□ 3 (Neutral)
□ 4 (Satisfied)
□ 5 (Very Satisfied)

4. How likely are you to recommend <Your Brand> to friends or family?
(MCQ-Single Selection)
○ Extremely Likely
○ Likely
○ Neutral
○ Unlikely
○ Extremely Unlikely

5. Which of the following areas do you believe <Your Brand> could improve upon? (Select all options that apply)
 (MCQ-Multiple Selection)
□ Product Availability
□ Speed of Delivery
□ Customer Support
□ Packaging
□ Product Innovation

6. What do you think sets <Your Brand> apart from its competitors?(Open-ended)
Ans: ___________________________________________________

7. How often do you interact with <Your Brand>’s social media channels or website? (MCQ-Single Selection)
○ Daily
○ Weekly
○ Monthly
○ Rarely/Never

8.  Which promotional activities or marketing campaigns of <Your Brand> do you find most engaging or appealing? (Select all options that apply)
 (Open-ended)
○ Social Media Contests
○ Email Newsletters
○ Discounts/Coupons
○ Influencer Collaborations
○ Limited Edition/Seasonal Offerings

9.  In your opinion, what new products or services would you like to see from <Your Brand>? (Open-ended)
Ans: ___________________________________________________

10. How did you first learn about <Your Brand>? 
 (MCQ-Multiple Selection)
○ Television Advertisements
○ Social Media
○ Word-of-mouth
○ In-store Promotions
○ Online Ads