Category: Blog Articles

Customer research is likely a key process for understanding customer needs and preferences, helping businesses

The main aim of qualitative research is to deeply look into the motivations, perceptions, and

Open-ended questions in a survey allows respondents to express thoughts in their own words. On

Customer experience innovation is an all round activity that includes creating a seamless experience around

Customer experience (CX) is all about how customers interact with a business, from their first

In the field of customer experience (CX) the term member experience is gaining traction across

A sample size from the population generally mimics the characteristics of the entire population. However,

If you’ve ever rated your satisfaction on a scale from 1 to 5, you’ve used

Amazon is synonymous to online shopping. The global ecommerce giant Amazon has consistently achieved a

A large portion of the population spend maximum time online. Which means customer experience in